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  1. Guacamole
  2. GUACAMOLE-1837

RDP connection does not request authentication - Waiting for response

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Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Invalid
    • 1.5.1
    • None
    • guacamole, guacd
    • None
    • Distributor ID: Ubuntu
      Description: Ubuntu 22.04.2 LTS
      Release: 22.04
      Codename: jammy

      Docker version 20.10.21, build 20.10.21-0ubuntu1~22.04.3

      Docker Compose version v2.17.3

    Description

      Dear Guacamole Team,

      We have a virtual server with a docker environment to compose Guacamole in Container.

      We are using the following docker-compose.yml:

      // version: '3.0'# networks
      networks:
        guacamole_network:
          driver: bridge# services
      services:
        # guacd
        guacd:
          container_name: guacd_compose
          image: guacamole/guacd:1.5.1
          networks:
            guacamole_network:
          restart: always
          volumes:
          - ./drive:/drive:rw
          - ./record:/record:rw
        # postgres
        postgres:
          container_name: postgres_guacamole_compose
          environment:
            PGDATA: /var/lib/postgresql/data/guacamole
            POSTGRES_DB: guacamole_db
            POSTGRES_PASSWORD: 'guacamolepw'
            POSTGRES_USER: guacamole_user
          image: postgres:latest
          networks:
            guacamole_network:
          restart: always
          volumes:
          - ./init:/docker-entrypoint-initdb.d:z
          - ./data:/var/lib/postgresql/data:Z
        # guacamole
        guacamole:
          container_name: guacamole_compose
          depends_on:
          - guacd
          - postgres
          environment:
            GUACAMOLE_HOME: /opt/guacamole
            GUACD_HOSTNAME: guacd
            TOTP_ENABLED: false
            POSTGRES_DATABASE: guacamole_db
            POSTGRES_HOSTNAME: postgres
            POSTGRES_PASSWORD: 'guacamolepw'
            POSTGRES_USER: guacamole_user
          image: guacamole/guacamole:1.5.1
          links:
          - guacd
          networks:
            guacamole_network:
          ports:
            - 8082:8080/tcp
          restart: always
          volumes:
            - ./extensions:/opt/guacamole/extensions

      However, when the Guacamole container was healthy, we performed an RDP or SSH connection test to a server on the same subnet in the internal network and the remote connection does not open and just keeps the message "Connected to Guacamole. Waiting for response... ". When we configure the user and password in the connection, the remote session is opened. It seems that the prompt to enter the username and password is not appearing.

      We use the Portainer platform to manage the containers, however, there is no error log in the Container "guacd_compose" in the remote connection:

      // guacd[1]: INFO:	Creating new client for protocol "rdp"guacd[1]: INFO:	Connection ID is "$ae4d8b8f-f1bd-47f9-af04-3beeb4136b0d"guacd[50]: INFO:	Security mode: NLAguacd[50]: INFO:	Resize method: noneguacd[50]: INFO:	No clipboard line-ending normalization specified. Defaulting to preserving the format of all line endings.guacd[50]: INFO:	User "@e8e7cbb9-8fcd-4c93-aebf-1c4dbd24d61f" joined connection "$ae4d8b8f-f1bd-47f9-af04-3beeb4136b0d" (1 users now present)guacd[50]: INFO:	Loading keymap "base"guacd[50]: INFO:	Loading keymap "en-us-qwerty"

      Could you help us with this issue?

      Thanks in advance

      Any questions related to this issue, please let me know.

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          Sidney Ramos Neto

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            sidney.ramos Sidney Ramos Neto
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              Updated:
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