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  1. Guacamole
  2. GUACAMOLE-1732

Balanced apps with NLA and no username/password go into timeout

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Details

    • Bug
    • Status: Closed
    • Minor
    • Resolution: Fixed
    • 1.4.0
    • 1.5.5
    • guacamole
    • None
    • Ubuntu 20.04.3 LTS
    • Hide
      --- FE Logs: ---
      aocolli_vcanvas.1.wokni6fc4seo@LBCENGITFE01 | 08:59:03.142 [http-nio-8080-exec-8] INFO o.a.g.tunnel.TunnelRequestService - User "viviana.b" connected to connection group "39".
      aocolli_vcanvas.1.wokni6fc4seo@LBCENGITFE01 | 08:59:03.199 [http-nio-8080-exec-1] INFO o.a.g.tunnel.TunnelRequestService - User "viviana.b" disconnected from connection group "39". Duration: 57 milliseconds

      --- BE Logs: ---
      aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[6]: INFO: Creating new client for protocol "rdp"
      aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[6]: INFO: Connection ID is "$21d6408c-3f79-4687-b78e-4567bc416ae0"
      aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: Security mode: NLA
      aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: Resize method: none
      aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: No clipboard line-ending normalization specified. Defaulting to preserving the format of all line endings.
      aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: User "@ffc93ce6-9f8e-4788-b530-3013e89b9e81" joined connection "$21d6408c-3f79-4687-b78e-4567bc416ae0" (1 users now present)
      aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: Loading keymap "base"
      aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: Loading keymap "it-it-qwerty"
      aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: ERROR: User is not responding.
      aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: User "@ffc93ce6-9f8e-4788-b530-3013e89b9e81" disconnected (0 users remain)
      aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: Last user of connection "$21d6408c-3f79-4687-b78e-4567bc416ae0" disconnected
      aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: WARNING: Client did not terminate in a timely manner. Forcibly terminating client
      and any child processes.
      aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[6]: INFO: Connection "$21d6408c-3f79-4687-b78e-4567bc416ae0" removed.
      Show
      --- FE Logs: --- aocolli_vcanvas.1.wokni6fc4seo@LBCENGITFE01 | 08:59:03.142 [http-nio-8080-exec-8] INFO o.a.g.tunnel.TunnelRequestService - User "viviana.b" connected to connection group "39". aocolli_vcanvas.1.wokni6fc4seo@LBCENGITFE01 | 08:59:03.199 [http-nio-8080-exec-1] INFO o.a.g.tunnel.TunnelRequestService - User "viviana.b" disconnected from connection group "39". Duration: 57 milliseconds --- BE Logs: --- aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[6]: INFO: Creating new client for protocol "rdp" aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[6]: INFO: Connection ID is "$21d6408c-3f79-4687-b78e-4567bc416ae0" aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: Security mode: NLA aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: Resize method: none aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: No clipboard line-ending normalization specified. Defaulting to preserving the format of all line endings. aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: User "@ffc93ce6-9f8e-4788-b530-3013e89b9e81" joined connection "$21d6408c-3f79-4687-b78e-4567bc416ae0" (1 users now present) aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: Loading keymap "base" aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: Loading keymap "it-it-qwerty" aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: ERROR: User is not responding. aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: User "@ffc93ce6-9f8e-4788-b530-3013e89b9e81" disconnected (0 users remain) aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: INFO: Last user of connection "$21d6408c-3f79-4687-b78e-4567bc416ae0" disconnected aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[5448]: WARNING: Client did not terminate in a timely manner. Forcibly terminating client and any child processes. aocolli_vcanvas_be.1.z0v0nddtgzav@LBCENGITFE01 | guacd[6]: INFO: Connection "$21d6408c-3f79-4687-b78e-4567bc416ae0" removed.

    Description

      if you create a balanced app group, and the apps are configured in NLA security mode without username and password (or only without password), the balancing goes into timeout, not asking for login information.

      Instead, clicking on individual apps prompts for the username and/or password.

      If you set username and password in NLA security mode in the apps, the balanced group works, even using the variables ${GUAC_USERNAME} and ${GUAC_PASSWORD}.

      Thank you.

      Attachments

        1. balanced.png
          42 kB
          Giorgio Gianfriglia

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          causes

          Bug - A problem which impairs or prevents the functions of the product. GUACAMOLE-1940 rdp-connect failed when microphone input is enabled

          • Major - Major loss of function.
          • Resolved

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              Unassigned Unassigned
              ggianfriglia Giorgio Gianfriglia
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              Dates

                Created:
                Updated:
                Resolved: